INDUSTRIAS GRAFICAS TERRER, S.A. is a company with a call to serve, which, since its establishment, has been constantly concerned for meeting the expectations of its customers.

With this objective in mind, it obtained ISO 9001 certification in 2007. The Management has defined the business strategy of INDUSTRIAS GRAFICAS TERRER, S.A. within the framework of moving towards Total Quality, as a measure that marks a differentiation in its sector in order to build customer loyalty and ensure their satisfaction through the continuous improvement of the company. 

To achieve this, the Management has defined a QUALITY POLICY with the following guidelines and commitment:

• The company INDUSTRIAS GRAFICAS TERRER, S.A. has the priority objective of permanently raising the level of satisfaction of its customers, providing products and services that respond, at all times, to their needs and comply with the established requirements.
• Complying with the legislation and regulations applicable in our field of activity.
• Involving our suppliers and subcontractors as much as possible, requiring them to constantly improve quality and service.
• Acting in an ethically responsible manner towards all stakeholders (society, customers, suppliers, employees).
• Constantly increasing safety measures, working conditions, training and promotion through the correct development of appropriate roles and attitudes with particular regard to the rights inherent to the human condition.
• Commitment not to hire workers under the minimum legal age in force at the date of incorporation.
• Promoting equal opportunities and respect through encouragement.
• Promoting and implementing inclusive and non-discriminatory practices.
• Rejecting the use of forced labour and the retention of workers' original identity documents.
• The Quality Management System has the full support of the Management, which is committed to its proper functioning, to encourage participation and teamwork in order to achieve the established objectives and to improve the effectiveness of the system on an ongoing basis.

Argentona, 24 February 2025